Privacy Policy

Last Updated: September 2026

At Cristal Couture, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase through our website.

1. Information We Collect

When you use our website or place an order, we may collect information such as:

• Name
• Mobile number
• Email address
• Billing and shipping address
• PIN code
• Order and transaction details
• Product preferences and shopping information
• Information you provide when contacting our customer support team

We may also automatically collect limited technical information such as your IP address, browser type, device information, and website usage data.

2. How We Use Your Information

We may use your information to:

• Process and deliver your orders
• Confirm and communicate order details
• Provide customer support
• Process payments through our payment service providers
• Handle returns, exchanges, and refunds
• Improve our website, products, and services
• Send important service-related communications
• Send promotional or marketing communications where permitted
• Prevent fraud, misuse, or unauthorized activity

3. Payment Information

Payments may be processed through third-party payment gateways.

Cristal Couture does not intentionally store your complete debit card, credit card, or banking credentials on our website. Payment information is handled by the applicable payment service provider according to its own security and privacy practices.

4. Cookies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

• Remember your preferences
• Keep items in your shopping cart
• Understand website usage
• Improve website performance
• Provide relevant marketing or advertising where applicable

You can manage or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

5. Sharing of Information

We may share necessary information with trusted third-party service providers who help us operate our business, including:

• Payment gateway providers
• Shipping and courier partners
• Website hosting and technology providers
• Analytics and marketing service providers
• Customer support or communication platforms

We only share information where reasonably necessary to provide services, process orders, operate our website, or comply with applicable legal requirements.

6. Data Security

We take reasonable measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

7. Marketing Communications

If you have provided consent or where otherwise permitted by applicable law, we may send you information about new products, collections, offers, or promotions.

You may unsubscribe from promotional communications at any time by following the unsubscribe instructions or contacting us.

8. Third-Party Links

Our website may contain links to third-party websites or services.

Cristal Couture is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their privacy policies before providing personal information.

9. Children’s Privacy

Our website is not intentionally designed to collect personal information from children. We request that minors use the website under the supervision of a parent or legal guardian.

10. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including requesting access to, correction of, or deletion of certain information.

To make a privacy-related request, please contact us using the details provided on our Contact Us page.

11. Changes to This Privacy Policy

Cristal Couture may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable legal requirements.

Any updated version will be published on this page with the revised Last Updated date.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us through our Contact Us page.

Cristal Creations

Address: Shop-04, Naresh Empire, Om Shanti Chowk, Indralok Phase-3, Opp. Anmol Jeweller, Bhayandar East – 401105, Thane, Maharashtra

Email: swatiwork2679@gmail.com
Phone: +91 93722 94369