Terms & Conditions

Last Updated: September 2026

Welcome to Cristal Couture. By accessing or using our website and purchasing our products, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our website.

1. General

This website is operated by Cristal Couture. Throughout the website, the terms “we,” “us,” “our,” and “Cristal Couture” refer to the business operating this website.

By accessing our website, browsing our products, or placing an order, you agree to comply with these Terms & Conditions.

2. Products & Product Information

We make reasonable efforts to ensure that product descriptions, images, colours, fabrics, and other product information displayed on our website are accurate.

However:

• Product colours may vary slightly due to photography, lighting, and individual screen settings.
• Minor variations may occur in handcrafted, embroidered, printed, or embellished products.
• Product availability may change without prior notice.
• We reserve the right to correct errors or update product information when necessary.

Please carefully review the product description, available size, colour, and other details before placing your order.

3. Pricing

All product prices displayed on the website are subject to change without prior notice.

Applicable taxes, shipping charges, discounts, and promotional offers will be displayed or calculated during checkout where applicable.

We reserve the right to correct pricing errors or inaccuracies.

4. Orders

When you place an order, you agree to provide accurate and complete information, including your name, phone number, email address, billing address, and shipping address.

An order is considered successfully placed only after the required order confirmation and payment process has been completed.

We reserve the right to cancel or decline an order in certain circumstances, including product unavailability, pricing errors, suspected fraudulent activity, or other operational reasons.

5. Payment

Payments are processed through the payment methods and payment gateways available on our website.

You agree to provide valid payment information and authorize the applicable payment provider to process your transaction.

Cristal Couture does not intentionally store your complete card or banking credentials.

6. Shipping & Delivery

We ship orders to serviceable locations in India.

Estimated delivery timelines may vary depending on the destination, product availability, courier service, weather, holidays, festivals, and other circumstances beyond our control.

Please refer to our Shipping Policy for additional information.

7. Returns, Exchanges & Refunds

Returns, exchanges, and refunds are subject to our Return & Refund Policy.

Customers are responsible for reviewing the applicable return and exchange conditions before placing an order.

Products that do not meet the eligibility requirements may not qualify for a return, exchange, or refund.

8. Website Usage

You agree not to:

• Use the website for unlawful purposes.
• Attempt to gain unauthorized access to the website or its systems.
• Copy, reproduce, modify, or distribute website content without permission.
• Introduce viruses, malicious code, or harmful software.
• Use automated systems to interfere with the website.
• Provide false or misleading information.

We reserve the right to restrict or terminate access to the website if these Terms & Conditions are violated.

9. Intellectual Property

All content available on this website, including but not limited to:

• Logo and branding
• Product photographs
• Images
• Text
• Product descriptions
• Graphics
• Website design
• Videos
• Other original content

is owned by or licensed to Cristal Couture unless otherwise stated.

You may not reproduce, copy, modify, distribute, publish, or commercially use our content without prior written permission.

10. Third-Party Services & Links

Our website may use third-party services such as payment gateways, courier services, analytics tools, social media platforms, or other external services.

Third-party services may have their own terms and privacy policies. Cristal Couture is not responsible for the independent policies or practices of third-party websites or services.

11. Limitation of Liability

Cristal Couture will make reasonable efforts to maintain accurate information and reliable website functionality.

However, we do not guarantee that the website will always be available, uninterrupted, error-free, or completely secure.

To the extent permitted by applicable law, Cristal Couture shall not be responsible for losses arising from circumstances beyond our reasonable control, including courier delays, technical failures, payment gateway issues, natural events, or other external circumstances.

12. Changes to Terms & Conditions

Cristal Couture reserves the right to update or modify these Terms & Conditions at any time.

Changes will become effective when the updated terms are published on this page. Your continued use of the website after changes are published constitutes acceptance of the updated terms.

13. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes shall be subject to the jurisdiction of the appropriate courts as applicable.

14. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us through the details provided on our Contact Us page.

Cristal Couture
Elegant Ethnic Wear for Every Occasion